Job Description: Medical Representative – Kandy
We are seeking a dedicated and well-organized Medical Representative to join our team in Kandy. This role involves engaging directly with healthcare professionals, promoting our portfolio of pharmaceutical products, and ensuring consistent, ethical communication to meet both the needs of our clients and our business goals. If you have a strong sense of responsibility, sound knowledge of healthcare dynamics, and the ability to build trusted relationships, you may be the candidate we are looking for.
Position Summary:
As a Medical Representative, you will serve as the primary link between our organization and medical professionals across the Kandy region. Your role will involve visiting clinics, hospitals, and pharmacies to educate healthcare providers about our products. Success in this role depends on your ability to manage your territory effectively, understand the clinical impact of the products you represent, and communicate technical information clearly and responsibly.
This position requires a high level of personal discipline, the ability to manage multiple tasks in a structured way, and a deep commitment to building trust through consistent, fact-based communication.
Key Responsibilities:
- Promote assigned pharmaceutical products to doctors, pharmacists, and other healthcare professionals in Kandy and surrounding areas.
- Schedule and conduct regular visits with healthcare providers to share relevant product information, respond to queries, and provide samples where appropriate.
- Deliver presentations that are factual, concise, and tailored to each healthcare provider’s needs and specialty.
- Maintain up-to-date knowledge on products, therapeutic areas, competitor activity, and market trends.
- Maintain thorough and accurate records of calls, feedback, and other interactions in line with company protocols.
- Report territory activity and market insights to the sales manager in a timely and accurate manner.
- Achieve assigned sales targets through consistent engagement and follow-through.
- Work collaboratively with internal teams, including marketing and logistics, to ensure proper product availability and promotional support.
- Attend internal training sessions and external medical conferences when required.
- Ensure compliance with industry regulations, ethical standards, and internal policies at all times.
Required Qualifications:
- A diploma or degree in life sciences, pharmacy, nursing, or a related healthcare field.
- Minimum 1 year of experience in a customer-facing role, preferably in pharmaceutical sales, medical marketing, or healthcare services.
- Strong verbal and written communication skills in English and Sinhala (Tamil is an advantage).
- Valid driver’s license and willingness to travel daily across the Kandy region.
- Computer literacy with proficiency in MS Office (Word, Excel, PowerPoint).
- Proven ability to understand and communicate technical or scientific information clearly.
- Demonstrated responsibility in managing schedules and reporting accurately.
Preferred Attributes:
- Experience working in the pharmaceutical sector or familiarity with local medical professionals and practices in the Kandy region.
- Comfort in presenting complex information to small or large groups.
- Ability to remain calm and courteous under pressure or when managing multiple demands.
- Respect for ethical boundaries and discretion when handling sensitive information.
- Motivation to learn continuously and keep up with industry developments and product updates.
- Professional demeanor, with an emphasis on punctuality, integrity, and responsibility.
Work Conditions:
- Full-time role based in Kandy, with daily travel to medical institutions and pharmacies within the territory.
- Field-based work, requiring travel across assigned zones within standard working hours (with occasional evening events).
- Occasional attendance at training sessions or conferences outside Kandy (overnight travel may be required).
- Use of personal vehicle for work-related travel (fuel allowance or company vehicle may be provided depending on company policy).
- Monthly performance reviews and regular team meetings.
What We Expect From You:
- A proactive and methodical approach to your territory and responsibilities.
- Respectful, honest, and factual communication with healthcare professionals and team members.
- Commitment to maintaining professionalism in appearance, conduct, and speech.
- Willingness to adapt and learn new products, medical guidelines, and compliance protocols.
- A consistent record of follow-through, reporting, and accountability.
- Ethical representation of company products with no compromise on standards or compliance.
What You Can Expect From Us:
- A supportive work environment that values your contribution and encourages open communication.
- Access to training and development opportunities to improve your technical knowledge and career prospects.
- A transparent evaluation and reward system tied to clear performance goals.
- Fair compensation with allowances for travel and other work-related expenses.
- Regular feedback, coaching, and recognition of your efforts and achievements.
- Respect for your time and commitment, with structured schedules and realistic targets.
Who Should Apply:
If you are someone who:
- Takes pride in building trusted relationships through respectful and informed communication;
- Has the discipline to work independently while being a contributing team member;
- Seeks a role that combines science, sales, and service in the healthcare space;
- Lives in or around Kandy and understands the local geography and healthcare ecosystem;
Then we invite you to consider applying. Whether you’re an early-career professional with a background in science or an experienced field representative looking for a new challenge, we welcome applications from individuals who are committed, responsible, and curious.
Application Process:
Please send your CV and a brief cover letter outlining your interest in the position to the email address listed in this posting. Make sure your CV includes contact details of at least two professional references. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial phone interview, followed by a face-to-face meeting in Kandy.
Ensure your application clearly outlines how your skills and experience align with this role. Only candidates meeting the minimum requirements will be contacted.
Final Word:
We understand that being a Medical Representative is more than just meeting targets—it’s about being a responsible partner in patient care. If you believe in delivering value with integrity, and you are ready to work hard, grow professionally, and contribute meaningfully to the healthcare community in Kandy, we look forward to hearing from you.